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This privacy statement discloses the
privacy practices for Exact Watches. We are committed to protecting your
privacy and encourage you to periodically review this page to be informed of how
we protect the information you disclose to us. If you believe that Exact Watches
is not abiding by our posted privacy policy, please contact us .
Information Collection and
Use Exact Watches is the sole owner of the information collected on
this site. We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. Exact Watches collects
information from our users at several different points on our website.
Order We request
information from the user on our order form when making a purchase. Here is
where a user must provide their contact information, like name and shipping
address, and financial information, like credit card number and expiration date.
This information is used for billing purposes and to fill the customer's order.
If we have difficulty processing an order, this contact information is used to
communicate with the customer.
Cookies A cookie is a piece
of data stored on the user's hard drive containing information about the user.
We use both session and persistent cookies. Usage of a cookie from our site is
in no way linked to any personally identifiable information. Cookies enable us
to track and target the interests of our users in the aggregate by analyzing
popular areas and products to enhance future experiences on our site.
Usage Tracking Exact
Watches's database tracks the traffic throughout our site. This information is
used to compile overall statistics and is not recorded at an individual level.
This includes IP (internet protocol) addresses, browser type, ISP (internet
service provider), referring/exit pages, platform type, date/time stamp, and #
of clicks to analyze trends, administer the site, track user's movement in the
aggregate. The statistics help us decide which products and services best serve
our members and guests.
Aggregate
Information Exact Watches uses aggregate information from demographic
surveys, traffic patterns and IP addresses to customize our site. Aggregate
information is occasionally shared with partners of Exact Watches to plan
advertising or promotions. We do not share any personally identifiable
information.
Sharing Exact Watches
gives you access to third party partners to provide you with certain services
that are detailed below. Exact Watches will provide that third party with
your transaction information and then that third party will collect additional
information if needed to provide you with the requested service. These third
parties are not allowed to use personally identifiable information except for
the purpose of providing these services.
We use an outside shipping company to
ship orders, and a credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
Links This website contains
links to other sites. Please be aware that we are not responsible for the
privacy practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every website
that collects personally identifiable information. This privacy policy applies
solely to information collected by Exact Watches.
Catalog, Newsletters,
Etc. If a user wishes to subscribe to our catalog, newsletter, etc., we
ask for contact information such as name, street address and email address to
provide these communications. Out of respect for our users' privacy we provide a
way to opt-out of these communications. Please see the choice and opt-out
section below.
On rare occasions it is necessary to
send out a strictly service related announcement. For instance, if our service
is temporarily suspended for maintenance we might send you an email. Generally,
users may not opt-out of these communications, though you can deactivate your
account. However, these communications are not promotional in nature.
Security Exact Watches
takes every precaution to protect our users' information. When users submit
sensitive information via our website, your information is protected both online
and off-line.
When our registration/order form asks
users to enter sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected with the best
encryption software in the industry - Secure Socket Layers (SSLs). While on a
secure page, such as our order form, a lock icon appears on the bottom of your
Web browser. When you are not on a secure page, no lock icon will appear.
While we use SSL encryption to
protect sensitive information (like your credit card information) online, we
also do everything in our power to protect user information off-line. All of our
users' information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our
employees must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to your
information. Furthermore, ALL employees are fully informed about our security
and privacy practices and updated as new policies are added or revised. They are
regularly notified and/or reminded about the importance we place on privacy, and
what they can do to ensure that our customers' information is protected.
Finally, the servers that we store personally identifiable information on are
kept in a secure environment under restricted access.
If you have any questions about the
security at our website, you can send us an Online Inquiry .
Supplementation of
Information In order for Exact Watches to properly fulfill its
obligation to our customers, it is necessary for us to supplement the
information we receive with information from third party sources such as our
affiliated websites. For example, in order for Exact Watches to enhance our
ability to tailor the site to an individual's preference, we combine information
about the purchasing habits of users with similar information from our
affiliated sites ashford.com, Diamond.com, DiamondDepot.com and
1-888-WATCHES.com. When a user makes a purchase from any of these companies, the
companies collect and share that purchase information with us so we can tailor
the site to our users' preferences.
Special Offers Established
members will occasionally receive information on products, services, special
offers and a newsletter. Out of respect for the privacy of our users, we present
the option to not receive these types of communications. Please see our choice/opt-out below.
Correcting/Updating/Deleting/Deactivating If a user's
personally identifiable information changes (such as your zip code, phone, email
or postal address), or if a user no longer desires our service, we provide a way
to correct, update or delete/deactivate that user's personally identifiable
information provided to us. This can be done by using the unsubscribe feature in
our communication or by sending us an Online Inquiry .
Choice/Opt-Out Our users are given the opportunity to
'opt-out' of having their information used for purposes not directly related to
our site at the point where we ask for the information. For example, our order
form has an 'opt-out' mechanism so users who buy a product from us, but don't
want any marketing material, can keep their email address off of our lists.
When we update our privacy policy, we
will post those changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. We
will use information in accordance with the privacy policy under which the
information was collected.
If, however, we are going to use your
personally identifiable information in a manner different from that stated at
the time of collection we will notify you via email. You will have a choice as
to whether or not we use your information in this different manner. However, if
you have opted out of all communication with the site, or deleted/deactivated
your account, then you will not be contacted, nor will your personal information
be used in this new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already stored in our
database, we will post a prominent notice on our web site notifying users of the
change. In some cases where we post a notice we will also email users, who have
opted to receive communications from us, notifying them of the changes in our
privacy practices |